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Frequently Asked Questions

List of our most frequently asked questions at The Ardilaun Hotel. 

Parking

Yes. There is plenty of free on-site parking available for guests to use. We have outdoor parking as well as covered parking located around the back of the hotel.
Yes. We have 2 charging points available in our covered parking area. More information on using the charging points is available on the EasyGo App.

Covid-19 Policy

We are delighted to be accredited with Failte Ireland Covid-19 Safety Charter. Caring for our guests and employees is always priority. We are committed to the highest level of safety around this issue. While we consistently maintain high standards of hygiene in our property, we have implemented additional measures in response to the Coronavirus (Covid-19). These measures are in place to mitigate any potential risks and follow the recommended guidelines from the HSE and the WHO and are under ongoing review.Click here to access the full Covid-19 statement and find out how we ensure that your stay with us will be safe and enjoyable.
It is no longer mandatory to wear a mask and is entirely up to personal preference.

Special Offers

Visit the Special Offers Page for a range of exclusive rate plans available only on our official website.
Sign up to our newsletter and stay up to date with exclusive special offers available.

Check-in and Check-out

Ourcheck in time is from 4:00 PM and check out time is at 12:00 PM
Yes, early check-in can be requested by emailing reservations@theardilaunhotel.ie. Please note that early access to a bedroom is subject to availability. We recommend to add a pre-night to guarantee early room access.
Late check-out can be booked at a charge by emailing reservations@theardilaunhotel.ie, subject to availability.

Bedrooms

The Ardilaun Hotel offers 123 luxury bedrooms. Ranging from Classic, Superior, Deluxe, Family Rooms & Luxury Suites. All bedrooms are ensuite and come with standard amenities. Visit our Bedrooms is Salthill to find out more.
All rooms are equipped with the modern essentials, including Free WIFI, Tea & Coffee making facilities, hair dryer, iron and ironing board, flat screen TV and en suite bath room to ensure that you enjoy your stay. Visit each Bedrooms Page for detailed list of individual room type facilities.
Yes, all public areas are air-conditioned. However, our Standard Rooms do not have A/C. If you require an airconditioned bedroom for your stay, you can upgrade your stay by contacting reservations@theardilaunhotel.ie or calling our reservations team on 091-521433
We have a choice of Double/Single, Standard Family, Superior Family, Family Suites and interconnecting rooms available for small or bigger families. Visit our Family Rooms page to find out more.
A baby cot can be supplied complimentary in any of our bedrooms. We can supply an extra bed in certain room types if required. Please contact reservations@theardilaunhotel.ie to add a baby cot or extra bed to your booking.
Yes, we have 3 specially adapted, wheelchair accessible bedrooms available. Please contact reservations@theardilauhotel.ie to request this room type for your upcoming booking or to make a new reservation.
We have 4 Pet friendly rooms available at The Ardilaun Hotel. Please visit our Pet Friendly Page for more information about these bedrooms. Guide Dogs and Assistance Dogs are welcomed on the premises while assisting their owner.
No, as we only have Four Pet friendly rooms in the Hotel, they are not available to book online. To check availability, you can either call our reservations team on 091-521433 or email reservations@theardilaunhotel.ie.

Reservations

Click here to make a booking or contact reservations@theardilaunhotel.ie for assistance.
We require your contact information as well as a credit card number to secure the booking.
All flexible rates have a cancellation policy of 48 hours (12:00 GMT prior to the arrival date booked).
If you do not show on the day of your booking, you will be charged the full amount for the first night’s stay.

Christmas

The hotel closes its door after check out on the 23rd December and reopens for check in on the 27th December. There is always someone to answer calls from 9am to 5pm daily if needed.

Dining

Please visit our Dining Page for most up to date information about dining options available.

Contact

Please call +353 (0) 91521433 or email info@theardilaunhotel.ie

Leisure Club

Yes, our guests have access to our Leisure Club which has a Pool, Gym, Sauna & Steam Room & Jacuzzi. Click to see our Leisure Club Page for more info or visit their own website on www.ardilaunleisureclub.ie

Special Offers

Best Available Rate Bed & Breakfast

from €134 per room

Best Available Rate Room Only

from €119 per room

Spring into Summer -10% OFF

from €152 per room

Fabulous Fifties Special

from €220 per room

Couples Retreat to the West

from €169 per room